Open Call for Expression of Interest: Specialized Marketing Agency to lead a Raising Awareness Campaign and Manage Social Media Pages

Starting from January 2021, Institute for Development Policy (INDEP) is implementing the project ‘PACT – Policy Advocacy and Coalition Building for Consumer Protection’ funded by European Union Office in Kosovo (EUOK).

The overall objective of this project is to enhance and prioritize consumer protection in the development sectors, namely energy, oil and mining, and retail market.

In order to empower the customers and to monitor the implementation of the current legislation on customer protection, this project will be focused in intensifying the awareness raising campaign about customer rights in “Mbrojtësit e Konsumatorëve – Kosovo Consumer Watchdog” page in Facebook and Instagram.

Therefore, INDEP is looking for a specialized marketing agency, the description, and criteria of which can be found attached below in this post. Interested parties are invited to consult the Terms of Reference (ToR) by clicking the following link:

INDEP_ToR_Specialized Marketing Agency for Customer Protection – Year 2

The interested parties should send all the required documents listed above to the address:, under the subject line: “[Insert company’s name] – EoI for Consumer Protection Project Year 2”.

Deadline for submission of offers is Sunday, 24 January 2021 (23:59 hr).